Shipping & Returns
Tracked, insured, and unhurried, like everything else here. Last updated July 2026.
Shipping
Orders leave the atelier within 2–5 business days, packed flat and shipped via Canada Post, tracked and insured. Flat rates: $15 within Canada, $25 to the United States, $45 elsewhere. Free over $300.
You'll receive the tracking number the moment your piece ships. International buyers are responsible for any duties or taxes charged at the border.
Returns
Whole skins and stock pieces: 30 days from delivery, in unused, as-shipped condition. Write first to [email protected] and we'll send instructions. Refund to the original payment method once the piece is back; return postage is on you unless we made the mistake.
Custom and made-to-order work is final sale, agreed before it begins. Damaged or wrong deliveries are always on us. See the Terms of Sale.